Terms & Conditions
Last updated: April 1, 2026
1. Program Name
AcreTrail, operated by Coral Cove Software.
2. Program Description
AcreTrail is a multi-tenant farm order management platform that provides local farms with custom-branded web and mobile applications. The platform allows farm customers to browse products, place orders, select delivery dates and pickup locations, and manage their accounts. Farm administrators use the platform to manage products, delivery schedules, customer accounts, and order fulfillment.
By using the AcreTrail platform, you agree to these Terms & Conditions.
3. User Accounts
To use the Service, you must create an account with a valid email address and password. You are responsible for maintaining the security of your account credentials. New customer accounts may be subject to approval by the farm administrator before orders can be placed.
4. Orders and Payments
Orders placed through AcreTrail are subject to the farm’s availability, delivery schedule, and order cutoff times. Orders may be edited until the farm’s cutoff time for a given delivery date. After the cutoff, orders are locked and cannot be modified.
If online payments are enabled by your farm, payments are processed securely through Stripe. Product prices are set by each individual farm. AcreTrail is not responsible for pricing, product quality, or fulfillment — these are the responsibility of the farm you order from.
5. SMS Messaging Terms
By opting in to SMS notifications through your customer profile in the AcreTrail app, you consent to receive text messages from the farm you are registered with. These messages may include:
- Order confirmations and updates
- Delivery reminders and schedule changes
- Broadcast messages from your farm (e.g., product availability, farm news)
Message Frequency
Message frequency varies based on your order activity and farm communications. You may receive up to approximately 10 messages per month, though this may vary.
Message & Data Rates
Message and data rates may apply. Check with your mobile carrier for details about your messaging plan.
Opt-Out
You can opt out of SMS messages at any time by replying STOP to any message or by updating your notification preferences on your customer profile screen in the AcreTrail app.
Help
For help with SMS messaging, contact us at contact@acretrail.com.
6. Support
For questions, issues, or support requests, please contact us at:
7. Acceptable Use
You agree not to misuse the Service, including but not limited to: attempting to access accounts that are not yours, interfering with the platform’s operation, or submitting fraudulent orders. We reserve the right to suspend or terminate accounts that violate these terms.
8. Intellectual Property
The AcreTrail platform, including its software, design, and branding, is the property of Coral Cove Software. Farm-specific branding, product descriptions, and content are the property of the respective farm operators.
9. Limitation of Liability
AcreTrail is provided “as is” without warranties of any kind. Coral Cove Software is not liable for any damages arising from your use of the Service, including but not limited to issues with order fulfillment, product quality, or service interruptions. Our total liability shall not exceed the amount you have paid for the Service in the preceding 12 months.
10. Changes to These Terms
We may update these Terms & Conditions from time to time. We will notify you of material changes by posting the updated terms on this page and updating the “Last updated” date above. Continued use of the Service after changes constitutes acceptance of the updated terms.
11. Contact
If you have any questions about these Terms & Conditions, please contact us at: